For your convenience, Charlottesville Gas provides a complete range of services from gas line installation to gas line repair.
Note that Charlottesville Gas is only responsible for the gas line from the street to the meter. Any internal lines beyond the meter are the homeowner’s responsibility.
Charlottesville Gas has launched an electronic application submittal form for new gas service piping. The electronic form is now the official way to apply, and a link to the new application is below. *All applications will be subject to verification that gas service is available to the submitted address.*
Additionally, starting January 1, 2025, a new gas service connection fee of $340 will be added to every application that includes a qualifying appliance of either a furnace or a water heater (additional fee may apply if pavement restoration is required). For applications without a qualifying appliance, a customized quote for the installation will be created based on the footage of service line needed and the type of excavation required. Charlottesville Gas will no longer be offering service line installations at no cost to the customer up to the first 150ft of service line with a qualifying appliance.
If you have questions about the new application form, the new service line connection fee, or qualifying appliances, please contact Utilities Outreach by email or calling 434-970-3812.
Delivered gas pressure to the customer will be 7 inches of water column. Higher delivered pressure (PSIG) is restricted to commercial and industrial applications and must be requested in writing (with appropriate justification) and is subject to approval by the Gas Engineer or designee. Limitations to PSIG service include, but are not limited to, external fuel lines (as in rooftop units) and appropriate appliance regulators with an internal relief vented to the atmosphere.
To submit a request for higher delivered pressure (PSIG), please email Utilities Outreach.
Service Guide for New Gas Connections (PDF)
*This application is for new gas service line piping and meter installation. If your residence or business already has gas service and you need to Open a New Gas Account, Change the Name on an Account, or Begin Service, please visit the Moving In or Out page with Utility Billing or call the Utility Billing Office at 434-970-3211.