Report an Issue or Request a Service

This app is not an emergency service application. In case of an emergency call 911.

Smart Phone App

Download the MyCville app to your phone to request services and identify quality of life and environmental issues and report them to the appropriate department for quick resolution.

Apple Store
Google App Store


Submit your requests and reports online via MyCville. 


If you're not able to use the app, you can report an issue or request a service by phone at 434-970-3333, option #2.

Response Time

Reports can be made 24/7, however, responses may only occur during operational City hours Monday through Friday from 8 am to 5 pm.