The City of Charlottesville’s Department of Utilities recognizes that our customers are essential to helping us guarantee that they receive the best service experience possible. To help maintain a high level of customer service, we want to receive your input and ask for your feedback and comments about your public utility. Your completed survey will automatically enter you into a drawing for a $200 gift card to the Downtown Mall! We thank you for taking the time to complete this survey, and assisting the Department of Utilities’ continual efforts to improve.