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Work Remotely
The following resources are only available for current City of Charlottesville employees.
City of Charlottesville employees are able to work away from their desk, whether from home or another location. A number of options are available.
Beware of suspicious websites and emails
In this uncertain time, hackers are trying to take advantage of our fears regarding the coronavirus. Some sites disguise themselves as coronavirus websites, but actually they download malware. Be sure to only visit web sites that are well-known and trusted.
Be especially careful of suspicious emails containing attachments (see Social Engineering Red Flags for more).
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Access the Employee Intranet
View Charlottesville's Intranet site for employee-specific information. Only available to current City of Charlottesville employees.
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Accessing your Work Phone Remotely
Options for using your work phone outside the office.
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Connect to the City Network (City Computer)
Connecting to the City Network to access internal drives, files, and systems from your City-issued computer.
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Connect to Public Networks
If you decide to use Public Wi-Fi (e.g., Coffee shop Wi-Fi, downtown mall Wi-Fi, etc..) there are a few things you need to do and consider.
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Email & Other Office 365 Apps Online
A number of other Office apps are available to use online, on any computer.
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Online Conferencing and Meetings
Tools for communicating and collaborating online.
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Reserve Hardware for Use Outside the Office
Need computer equipment for use outside the office?
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Information Technology Help Desk
Phone: (434) 970-3194 (regular hours)Need help?
If you're an employee of the City of Charlottesville and you need technical support, please contact the Information Technology Department's Help Desk.
Regular Hours
Monday - Friday
7:30am to 5:00pm
If you are contacting us during our normal business hours (Mon-Fri: 7:30 AM - 5:00 PM) and this is an emergency, please call the Help Desk at 970-3194 to speak directly to a Help Desk staff member.
After Hours Phone
(434) 260-0999
For emergency service outside of business hours, please call 260-0999 to leave a message for the on-call tech and someone will respond to you shortly.