Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
Your cart will be serviced bi-weekly (every other week) on the same day of the week. It will coincide with your trash pickup day.
Carts should be placed at the end of your driveway or at the curb with a 3 to 4 foot clearance from mailboxes, poles, and lampposts.
Yes, please fill out an online form. Please note that you can only make an adjustment once.
Yes, but only if you already have one 95-gallon cart. Let us know.
Recycling service is free for curbside eligible residents living in a building with 4 units or less.
Yes, you can each receive a cart if you choose to, or you can share. Email the Recycling Department with your preference.
No, only residents who already receive curbside refuse collection services are eligible for the program. If you have questions about your building’s refuse collection policies, contact your building association.
Prior to a street being accepted for city maintenance, residents must bring their trash to the nearest city street for collection. Streets must meet City specs before being accepted for maintenance. Contact your developer for more information.
Once collected, the material will become the property of County Waste, and they are hauled to recyclable processing facilities around the state and region. The materials are then baled or otherwise processed and sold as a commodity. Per their contract, County Waste is required to ensure that all recyclable items be recycled and that the processing facilities used do not mix single-stream recyclable items with non-single-stream items when sorting the materials.
The EPA’s definition of single-stream collection is allowing residents to combine all recyclable items (not trash). Certain companies may use the term in different ways, but we have found that separating trash from recyclables yields a higher volume of recycled materials (due to lower levels of contamination).
We have found that the plastic bags tend to take flight out of the trucks while we dump your container and we do not want to pollute the neighborhoods we drive through. We suggest returning plastic bags to your local Grocery store who will recycle them for you.
Even though the caps and lids may say they are recyclable it is not an item we accept as recyclable. Small caps and lids such as soda caps or jar lids are so small they get stuck in the machines that sort the recycling and cause damage. If you have a lid the size of a cool whip container or larger it is ok to put it in your recycling cart.
Find information about recycling items we don’t accept at:
Better World Betty
Rivanna Recycling FAQs (PDF)
Yes, we do. Contact Recycling for more information.