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The first step in the ADA Complaint Process is to contact the ADA Coordinator. This form must be completed in order to file the... More… The first step in the ADA Complaint Process is to contact the ADA Coordinator. This form must be completed in order to file the complaint. If you contact the ADA Coordinator by phone, he/she will need to record the complaint into this form for you. The completed form will be sent directly to the ADA Coordinator. We value your feedback and look forward to working with you to resolve your ADA concerns within the City's onus. It is our commitment to respond to and/or resolve the complaint within 30 days. Less…