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Social Services

Posted on: July 31, 2020

Complete Business with the Charlottesville Dept of Social Services from a Distance

Flatten the Curve: Complete Business with the Charlottesville Department of Social Services from a Distance


The Charlottesville Department of Social Services is open virtually to the public.  Here are ways you can complete Business with our office from a Distance:

For Benefits:

To contact the Charlottesville Department of Social Services to apply, renew, or report a change for programs such as SNAP, TANF, and Medicaid, you may submit your request and/or documents:

  • In our Outside Dropbox on the first level of the City Hall Annex building (120 7th St N.E.)

  • By mail: Charlottesville Dept. of Social Services (CDSS), P.O. Box 911, Charlottesville VA 22902

  • By e-mail: Dssfeedback@charlottesville.gov

  • Your account in Common Help at https://commonhelp.virginia.gov/access

  • Fax to (434) 970-3444

  • Cover Virginia 1-855-242-8282

  • VDSS call center 1-855-635-4370

If you need to replace your EBT card, please contact: 1 866-281-2448

For Family Services:

In case of an Adult Protective, Child Protective, or Foster Care Emergency, please contact us by telephone: (434) 970-3400

  *** If someone is in Imminent Danger, Please Dial 911 Immediately ***

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