COVID-19Updates related to City Facilities and Operations

As of May 21, 2020

The City is committed to servicing our residents and customers during the Coronavirus (COVID-19) pandemic. While City Hall is closed and only essential employees are at the office, our key staff remain available, many from their home offices via telephone and email, to ensure business continues to the greatest degree possible.

This staffing plan will be be reevaluated on or before Sunday, June 21, 2020. Notice will be made to the public if this schedule should change.

While the Governor’s Stay-at-Home order remains in effect, the City will continue to follow the social distancing recommendations of the Virginia Department of Health so that we can protect our staff and our clients.

The public is encouraged to use all available online and telephonic options for conducting business at City Hall. This includes using our payment drop boxes on both sides of City Hall and the drive through drop box located between the City Hall Annex and the Key Recreation Center.

Please review the information below for the status of specific City departments and services.

The resources on the right side of this page include COVID-19 resource links for your health, for how to volunteer and contribute, and for seeking financial assistance.