Social Services

The Charlottesville Department of Social Services is one of 120 local departments in Virginia’s state-supervised, locally-administered public social services system. The Department is an agency of city government which administers federal, state, and local public assistance and family service programs.

Available Food Resources

To enroll in the Food Security Text Program, text FOOD or COMIDA to 844-947-6518 to access information about City and surrounding county food resources.

Use the Blue Ridge Area Food Bank Food Finder Tool to access free groceries, fresh produce, and/or meals near you. 


  1. Available Programs
  2. Applying for Benefits
  3. Report Possible Adult or Child Abuse
  4. Contact the Department
  5. Submit documents to my benefits case worker 
  6. equal Opportunity

The department administers benefits programs to help meet the basic needs and promote self-sufficiency for low-income individuals and their families and family services programs to protect children and adults from abuse and neglect and to promote and support the development of healthy families.

Medicaid Recipients - Update Your Contact Information

Did your contact information change over the past two years? Let us know! It’s important that we are able to reach you with important information about your health care coverage, such as reminders to renew your coverage.  To review/update your information:

  • Visit 
  • Call 1-855-242-8282 (TDD: 1-888-221-1590)
  • Call your local Department of Social Services